Common queries answered
Frequently asked Questions
You will receive your order within 1-4 business days
Our products are backed by a 30 days money back guaranteed policy.
Please contact us immediately upon ordering. Once the good has been shipped out, it will not be possible to change the shipping address.
All goods will be delivered by a traceable courier service provider. Once the tracking number has been provided, kindly trace it from Track24.
Please reach out to us through the contact form.
Kindly reach out to us immediately for us to rectify your address. However should the good is shipped, we will not be responsible for the lost of good.
We ship only to Europe. For other countries, please visit our sister store at Baseus Online Store
Yes, your items will come in one package.